FAQ

  • Frequently Asked Questions

    Q: How long does shipping take?
    A: 5–7 business days via standard shipping, 2–4 business days with expedited options.

    Q: Can I return an item?
    A: Yes, within 30 days if it’s full‑price, unused, and in original condition with tags. Final sale items are ineligible.

    Q: Who pays for return shipping?
    A: You do, unless the product is defective or incorrect.

    Q: When will I receive my refund?
    A: We process refunds within 7 business days of receiving the return. Your bank may take 5–10 days to credit the amount.

    Q: What payment methods do you accept?
    A: Visa, MasterCard, American Express, Discover, and PayPal.

    Q: Do you charge sales tax?
    A: Yes, if shipping within the USA. International customers may also be responsible for import duties.

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